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United Kingdom · Question · Written question

UIN 101136

Delivery Services: Consumers

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

17 December 2025

Last action

5 January 2026 · Answer

Status

Answered

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Discovery layer

Source updated

5 January 2026

Summary

To ask the Secretary of State for Business and Trade, what recent discussions she has had with OFCOM on levels of compliance of delivery companies with consumer rights legislation.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 17 December 2025

    Written question

    To ask the Secretary of State for Business and Trade, what recent discussions she has had with OFCOM on levels of compliance of delivery companies with consumer rights legislation.

    Source: Commons

  2. 5 January 2026

    Answer

    I have recently met with Ofcom to discuss a range of issues. Under the Consumer Rights Act 2015, the seller is responsible for the delivery of goods bought online until they are in the consumer's physical possession and is thus responsible if anything goe...

    Source: Written answer

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