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United Kingdom · Question · Written question

UIN 101192

NHS: Accountability and Complaints

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

17 December 2025

Last action

5 January 2026 · Answer

Status

Answered

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Discovery layer

Source updated

5 January 2026

Summary

To ask the Secretary of State for Health and Social Care, what steps are being taken to improve accountability and resolution complaints processes within NHS organisations.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 17 December 2025

    Written question

    To ask the Secretary of State for Health and Social Care, what steps are being taken to improve accountability and resolution complaints processes within NHS organisations.

    Source: Commons

  2. 5 January 2026

    Answer

    National Health Service organisations must handle complaints in accordance with the standards and processes set out in the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. To support good complaint handlin...

    Source: Written answer

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