United Kingdom · Question · Written question
UIN 101705
Department for Work and Pensions: Complaints
Original
Introduced
2 December 2022
Last action
7 December 2022 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
7 December 2022
Summary
To ask the Secretary of State for Work and Pensions, how many complaints submitted to the DWP Independent Case Examiner are awaiting allocation to an Investigation Case Manager as of 2 December 2022; what the average wait time was for complaints to be all
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Timeline
2 December 2022
Written question
To ask the Secretary of State for Work and Pensions, how many complaints submitted to the DWP Independent Case Examiner are awaiting allocation to an Investigation Case Manager as of 2 December 2022; what the average wait time was for complaints to be all
Source: Commons
7 December 2022
Answer
Post-Covid, ICE has seen an increased number of referrals accompanied by an increase in the number of cases it has accepted. In the year April 2021 to March 2022, there was a 17% increase in the number of complaints being referred to ICE and a 68% increas...
Source: Written answer
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- · Department for Work and Pensions · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2022-12-02/101705
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1547672
- uk · wq-1547672 · source updated 7 December 2022