United Kingdom · Question · Written question
UIN 101734
Department for Work and Pensions: Complaints
Original
Introduced
11 January 2022
Last action
14 January 2022 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
14 January 2022
Summary
To ask the Secretary of State for Work and Pensions, for what reasons the number of complaints made about her Department accepted by the Independent Case Examiner has increased over the last 12 months.
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Timeline
11 January 2022
Written question
To ask the Secretary of State for Work and Pensions, for what reasons the number of complaints made about her Department accepted by the Independent Case Examiner has increased over the last 12 months.
Source: Commons
14 January 2022
Answer
The Independent Case Examiner (ICE) plays an important role in responding to complaints about the Department, where the customer remains dissatisfied with DWP’s final response, and there are a variety of factors that can influence the numbers of complaint...
Source: Written answer
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Sponsors
- · Department for Work and Pensions · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2022-01-11/101734
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1401976
- uk · wq-1401976 · source updated 14 January 2022