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United Kingdom · Question · Written question

UIN 105035

Delivery Services: Ofcom

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

12 January 2026

Last action

15 January 2026 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

15 January 2026

Summary

To ask the Secretary of State for Business and Trade, whether they have made an assessment of the potential merits of expanding Ofcom’s remit to delivery companies, including mandatory reporting of complaints and delivery metrics.

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Timeline

  1. 12 January 2026

    Written question

    To ask the Secretary of State for Business and Trade, whether they have made an assessment of the potential merits of expanding Ofcom’s remit to delivery companies, including mandatory reporting of complaints and delivery metrics.

    Source: Commons

  2. 15 January 2026

    Answer

    Ministers have been clear that some delivery companies need to do more to meet the rightful expectations of customers.Ofcom is responsible for regulation of the postal services sector and requires that all postal operators must establish, make available, ...

    Source: Written answer

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