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United Kingdom · Question · Written question

UIN 110930

Serco: Contact Tracing

answeredUnited Kingdom· UK Parliament· EN

Introduced

3 November 2020

Last action

13 January 2021 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

13 January 2021

Summary

To ask the Secretary of State for Health and Social Care, how trained and recruited contact tracing staff were notified of the news that Serco was to reduce the number of contact tracers it was employing.

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Timeline

  1. 3 November 2020

    Written question

    To ask the Secretary of State for Health and Social Care, how trained and recruited contact tracing staff were notified of the news that Serco was to reduce the number of contact tracers it was employing.

    Source: Commons

  2. 13 January 2021

    Answer

    We keep staffing levels on the national non-National Health Service tracing service under constant review. As NHS Test and Trace became more locally targeted we reduced the number of non-NHS call handlers working for Serco and Sitel in the national servic...

    Source: Written answer

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