United Kingdom · Question · Written question
UIN 114520
Pinnacle Group
Introduced
20 December 2022
Last action
10 January 2023 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
10 January 2023
Summary
To ask the Secretary of State for Defence, pursuant to the Answer of 26 October to Question 65603 on Annington Homes, what is the overall customer satisfaction level with Pinnacle Group; and what the relevant Key Performance Indicators are.
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Timeline
20 December 2022
Written question
To ask the Secretary of State for Defence, pursuant to the Answer of 26 October to Question 65603 on Annington Homes, what is the overall customer satisfaction level with Pinnacle Group; and what the relevant Key Performance Indicators are.
Source: Commons
10 January 2023
Answer
Two out of the KPIs Pinnacle have for their contractual responsibilities are related to customer satisfaction, as follows: • Application completions: to measure the performance of Pinnacle in processing fully completed Entitled Applications for SFA that h...
Source: Written answer
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Sponsors
- · Ministry of Defence · Answering body
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Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2022-12-20/114520
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1563415
- uk · wq-1563415 · source updated 10 January 2023