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United Kingdom · Question · Written question

UIN 114635

Driver and Vehicle Licensing Agency: Disability

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

20 February 2026

Last action

2 March 2026 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

2 March 2026

Summary

To ask the Secretary of State for Transport, what assessment her Department has made of the accessibility of services provided by the Driver and Vehicle Licensing Agency for disabled people who are unable to communicate by telephone; and whether she will

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Timeline

  1. 20 February 2026

    Written question

    To ask the Secretary of State for Transport, what assessment her Department has made of the accessibility of services provided by the Driver and Vehicle Licensing Agency for disabled people who are unable to communicate by telephone; and whether she will

    Source: Commons

  2. 2 March 2026

    Answer

    Information on the number of formal complaints relating to accessibility or communication barriers at the Driver and Vehicle Licensing Agency (DVLA) over the last three years is not readily available. The DVLA offers a variety of reasonable adjustments to...

    Source: Written answer

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