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United Kingdom · Question · Written question

UIN 115753

Aviation: Repayments

answeredUnited Kingdom· UK Parliament· EN

Introduced

16 November 2020

Last action

19 November 2020 · Answer

Status

Answered

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Subjects

Aviation

Source updated

19 November 2020

Aviation

Summary

To ask the Secretary of State for Transport, what steps he is taking to ensure that airlines are providing swift refunds to passengers in the event of disruption due to the covid-19 pandemic.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 16 November 2020

    Written question

    To ask the Secretary of State for Transport, what steps he is taking to ensure that airlines are providing swift refunds to passengers in the event of disruption due to the covid-19 pandemic.

    Source: Commons

  2. 19 November 2020

    Answer

    The Department has been clear that airlines and travel agents should not deny consumers their legal right to a refund, if it is requested and this should be done in a timely manner. The Civil Aviation Authority is routinely reviewing the refund policies a...

    Source: Written answer

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