Revenue and Customs: Internet and Telephone Services

Summary

To ask the Chancellor of the Exchequer, what assessment she has made with Cabinet colleagues of the adequacy of (a) online and (b) telephone services for voluntary National Insurance contributions.

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Timeline

1. 31 October 2024

   Written question

   To ask the Chancellor of the Exchequer, what assessment she has made with Cabinet colleagues of the adequacy of (a) online and (b) telephone services for voluntary National Insurance contributions.

   Source: Commons

2. 7 November 2024

   Answer

   To support customers, an enhanced online State Pension forecast service was launched on 29 April 2024. New functionality enables the majority of working age customers to view their payable gaps and make payments online. This service has successfully allow...

   Source: Written answer

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• · Treasury · Answering body

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