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United Kingdom · Question · Written question

UIN 121586

Child Maintenance Service: Complaints

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

17 March 2026

Last action

25 March 2026 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

25 March 2026

Summary

To ask the Secretary of State for Work and Pensions, what plans his Department has to review the internal complaints process of the Child Maintenance Service.

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Timeline

  1. 17 March 2026

    Written question

    To ask the Secretary of State for Work and Pensions, what plans his Department has to review the internal complaints process of the Child Maintenance Service.

    Source: Commons

  2. 25 March 2026

    Answer

    The Child Maintenance Service (CMS), as part of the Department for Work and Pensions, follows the Department’s standard complaints procedure. The CMS regularly reviews complaint data, including insights from the Independent Case Examiner, to identify key ...

    Source: Written answer

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