Property Ombudsman: Standards

Summary

To ask the Secretary of State for Housing, Communities and Local Government, what information her Department holds on how many and what proportion of complaints to the Property Ombudsman have been outstanding for three months or more.

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Timeline

1. 31 October 2024

   Written question

   To ask the Secretary of State for Housing, Communities and Local Government, what information her Department holds on how many and what proportion of complaints to the Property Ombudsman have been outstanding for three months or more.

   Source: Commons

2. 8 November 2024

   Answer

   While the Property Ombudsman (TPO) is independent of Government, we are committed to ensuring that the agent redress schemes work well for consumers. My department receives regular data from TPO and meets with them regularly to discuss policy and performa...

   Source: Written answer

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• · Ministry of Housing, Communities and Local Government · Answering body

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