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United Kingdom · Question · Written question

UIN 124183

Revenue and Customs: Managed Service Companies

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

26 March 2026

Last action

13 April 2026 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

13 April 2026

Summary

To ask the Chancellor of the Exchequer, what the projected cost of the Managed Service Provider model is, including contract management and oversight costs; and whether that cost has been benchmarked against (a) recruiting and training permanent HMRC staf

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Timeline

  1. 26 March 2026

    Written question

    To ask the Chancellor of the Exchequer, what the projected cost of the Managed Service Provider model is, including contract management and oversight costs; and whether that cost has been benchmarked against (a) recruiting and training permanent HMRC staf

    Source: Commons

  2. 13 April 2026

    Answer

    Customer demand for HMRC services can fluctuate significantly, both seasonally and in response to external events. HMRC uses Managed Service Providers (MSPs) to provide additional, flexible capacity to help manage these types of variations and support per...

    Source: Written answer

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