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United Kingdom · Question · Written question

UIN 125260

Biometric Residence Permits

answeredUnited Kingdom· UK Parliament· EN

Introduced

4 December 2020

Last action

10 December 2020 · Answer

Status

Answered

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Discovery layer

Source updated

10 December 2020

Summary

To ask the Secretary of State for the Home Department, pursuant to the Answer of 1 December 2020 to Question 120888 on Biometric Residence Permits, how the target of 56 per cent of appointments being offered for free was decided.

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Timeline

  1. 4 December 2020

    Written question

    To ask the Secretary of State for the Home Department, pursuant to the Answer of 1 December 2020 to Question 120888 on Biometric Residence Permits, how the target of 56 per cent of appointments being offered for free was decided.

    Source: Commons

  2. 10 December 2020

    Answer

    The target of appointments being offered for free was decided as part of a contract change - a joint agreement with Sopra Steria Ltd on a metric that measured the number of free appointments in the system which augments the Key Performance Indicator (KPI)...

    Source: Written answer

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