Local Government Services: Digital Technology

Summary

To ask the Secretary of State for Housing, Communities and Local Government, whether he plans to issue guidance to local authorities on maintaining non-digital access routes for services such as Home Waste Recycling Centres, for residents who are digitall

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Timeline

1. 10 April 2026

   Written question

   To ask the Secretary of State for Housing, Communities and Local Government, whether he plans to issue guidance to local authorities on maintaining non-digital access routes for services such as Home Waste Recycling Centres, for residents who are digitall

   Source: Commons

2. 27 April 2026

   Answer

   Local councils have a legal obligation to ensure their services are accessible. This includes offering non-digital options for all vital services, such as applications for Council Tax reductions, Housing Benefit, and Blue Badges. This is set out in the Eq...

   Source: Written answer

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Sponsors

• · Ministry of Housing, Communities and Local Government · Answering body

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