Civil Servants: Workplace Pensions

Summary

To ask the Minister for the Cabinet Office, what key performance indicators and service standards apply to Capita’s administration of the Civil Service Pension Scheme; how frequently performance is reviewed by the Department; and whether the Department wi

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Timeline

1. 14 April 2026

   Written question

   To ask the Minister for the Cabinet Office, what key performance indicators and service standards apply to Capita’s administration of the Civil Service Pension Scheme; how frequently performance is reviewed by the Department; and whether the Department wi

   Source: Commons

2. 29 April 2026

   Answer

   The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The issues and delays facing a number of civil servants and pension scheme members in receiving their pension ...

   Source: Written answer

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• · Cabinet Office · Answering body

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