United Kingdom · Question · Written question
UIN 1380
Child Maintenance Service: Complaints
Original
Introduced
12 May 2022
Last action
20 May 2022 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
20 May 2022
Summary
To ask the Secretary of State for Work and Pensions, how many complaints her Department has received in each year since 2010 regarding (a) customer service and (b) incorrect decisions from the Child Maintenance Service; and what the average response times
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Timeline
12 May 2022
Written question
To ask the Secretary of State for Work and Pensions, how many complaints her Department has received in each year since 2010 regarding (a) customer service and (b) incorrect decisions from the Child Maintenance Service; and what the average response times
Source: Commons
20 May 2022
Answer
Complaints about customer service delivery are routinely published on a quarterly basis which can be viewed here: DWP complaints data - GOV.UK (www.gov.uk The Department logs a complaint under benefit type along with specific categories that focus on iden...
Source: Written answer
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- · Department for Work and Pensions · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2022-05-12/1380
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1462525
- uk · wq-1462525 · source updated 20 May 2022