United Kingdom · Question · Written question
UIN 140738
Department for Work and Pensions: Telephone Services
Introduced
20 January 2021
Last action
27 January 2021 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
27 January 2021
Summary
To ask the Secretary of State for Work and Pensions, with reference to the letter of 15 January 2021 from the Permanent Secretary to the Work and Pensions Committee, in each month from August 2020 to December 2020 how many call attempts to her Department’
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Timeline
20 January 2021
Written question
To ask the Secretary of State for Work and Pensions, with reference to the letter of 15 January 2021 from the Permanent Secretary to the Work and Pensions Committee, in each month from August 2020 to December 2020 how many call attempts to her Department’
Source: Commons
27 January 2021
Answer
The table below illustrates the extent of the telephony traffic in Debt Management since August 2020. Call attemptsCalls answeredCalls blockedCalls not answeredAugust153,800102,40022,20029,300September282,100127,900101,60052,600October221,800147,50041,80...
Source: Written answer
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Sponsors
- · Department for Work and Pensions · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2021-01-20/140738
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1278827
- uk · wq-1278827 · source updated 27 January 2021