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United Kingdom · Question · Written question

UIN 141388

Department for Work and Pensions: Telephone Services

answeredUnited Kingdom· UK Parliament· EN

Introduced

21 January 2021

Last action

Status

Answered

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Discovery layer

Source updated

2 February 2021

Summary

To ask the Secretary of State for Work and Pensions, with reference to the letter of 15 January 2021 from the Permanent Secretary to the Work and Pensions Committee, how her Department defines the acceptable service level for its telephone lines for (a) a

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