United Kingdom · Question · Written question
UIN 1439
Patient Advice and Liaison Services: Standards
Introduced
14 May 2026
Last action
19 May 2026 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
19 May 2026
Summary
To ask the Secretary of State for Health and Social Care, whether his Department plans to issue national guidance on (a) response times and (b) service standards for Patient Advice and Liaison Services (PALS).
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Timeline
14 May 2026
Written question
To ask the Secretary of State for Health and Social Care, whether his Department plans to issue national guidance on (a) response times and (b) service standards for Patient Advice and Liaison Services (PALS).
Source: Commons
19 May 2026
Answer
No assessment has been made of the consistency of National Health Service trusts in responding to Patient Advice and Liaison Service (PALS) enquiries.Generally, there are no required national timeframes or service standards for responding to enquires made...
Source: Written answer
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- · Department of Health and Social Care · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2026-05-14/1439
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1905680
- uk · wq-1905680 · source updated 19 May 2026