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United Kingdom · Question · Written question

UIN 14406

Driver and Vehicle Licensing Agency: Internet

answeredUnited Kingdom· UK Parliament· EN

Introduced

8 June 2022

Last action

14 June 2022 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

14 June 2022

Summary

To ask the Secretary of State for Transport, if he will take steps to help ensure that the Driver and Vehicle Licensing Agency webchat facility is always available to the public; and if he will make a statement.

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Timeline

  1. 8 June 2022

    Written question

    To ask the Secretary of State for Transport, if he will take steps to help ensure that the Driver and Vehicle Licensing Agency webchat facility is always available to the public; and if he will make a statement.

    Source: Commons

  2. 14 June 2022

    Answer

    The table below shows the average waiting time for customers to speak to a Driver and Vehicle Licensing Agency (DVLA) agent by telephone in each of the last 12 months.MonthMinutesMay 2210.5April 2212.4March 2214.5February 2218.0January 2213.2December 219....

    Source: Written answer

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