United Kingdom · Question · Written question
UIN 151019
Department for International Trade: Telephone Services
Introduced
31 March 2022
Last action
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Status
Answered
Sponsors
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Subjects
Discovery layer
Source updated
25 April 2022
Summary
To ask the Secretary of State for International Trade, what proportion of calls answered by the Export Support Services Contact Centre resulted in an agent (a) resolving the caller’s query using her Department’s scripts and knowledge bank or (b) raising
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