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United Kingdom · Question · Written question

UIN 15773

Natural Gas: Disconnections

answeredUnited Kingdom· UK Parliament· EN

Introduced

26 February 2024

Last action

4 March 2024 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

4 March 2024

Summary

To ask the Secretary of State for Energy Security and Net Zero, whether her Department is responsible for hearing appeals of decisions to disconnect consumers' gas supplies.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 26 February 2024

    Written question

    To ask the Secretary of State for Energy Security and Net Zero, whether her Department is responsible for hearing appeals of decisions to disconnect consumers' gas supplies.

    Source: Commons

  2. 4 March 2024

    Answer

    The Department does not have the legal mandate to intervene in matters concerning private contracts between customers and their energy suppliers. Any disputes should be first raised with the energy supplier, and if necessary, escalated to the Energy Ombud...

    Source: Written answer

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