Water Companies: Ombudsman

Summary

To ask the Secretary of State for Environment, Food and Rural Affairs, what the timetable is for establishing a statutory Water Ombudsman; what assessment she has made of the powers required to provide effective redress to customers; and whether she has m

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Timeline

1. 3 July 2026

   Written question

   To ask the Secretary of State for Environment, Food and Rural Affairs, what the timetable is for establishing a statutory Water Ombudsman; what assessment she has made of the powers required to provide effective redress to customers; and whether she has m

   Source: Commons

2. 9 July 2026

   Answer

   The Government will establish the Water Ombudsman at the earliest opportunity. The Government is applying best practice from other sectors, such as energy, communications, finance and rail, to develop a model which includes the powers required to provide ...

   Source: Written answer

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• · Department for Environment, Food and Rural Affairs · Answering body

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