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United Kingdom · Question · Written question

UIN 161371

Revenue and Customs: Telephone Services

answeredUnited Kingdom· UK Parliament· EN

Introduced

8 March 2023

Last action

13 March 2023 · Answer

Status

Answered

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Discovery layer

Source updated

13 March 2023

Summary

To ask the Chancellor of the Exchequer, how long the average wait time was for callers to the HMRC Income Tax helpline in each of the last three years.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 8 March 2023

    Written question

    To ask the Chancellor of the Exchequer, how long the average wait time was for callers to the HMRC Income Tax helpline in each of the last three years.

    Source: Commons

  2. 13 March 2023

    Answer

    The Income Tax Helpline is administered by the HMRC Personal Tax (PT) Operations unit. HMRC quarterly performance reports on GOV.UK includes information on handled by the PT Operation helpdesk dating back three years. These can be accessed on the GOV.UK w...

    Source: Written answer

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