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United Kingdom · Question · Written question

UIN 162181

Department for Work and Pensions: Complaints

answeredUnited Kingdom· UK Parliament· EN

Introduced

9 March 2023

Last action

14 March 2023 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

14 March 2023

Summary

To ask the Secretary of State for Work and Pensions, how many complaints his Department has received in each of the last five years; and how many and what proportion of those complaints have been referred to the Independent Case Examiner.

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Timeline

  1. 9 March 2023

    Written question

    To ask the Secretary of State for Work and Pensions, how many complaints his Department has received in each of the last five years; and how many and what proportion of those complaints have been referred to the Independent Case Examiner.

    Source: Commons

  2. 14 March 2023

    Answer

    DWP publishes complaints received data on a quarterly basis on Gov.uk. The data is currently published up to December 2022 and is available here. The Independent Case Examiner (ICE) publishes complaints received and accepted data on a quarterly basis on G...

    Source: Written answer

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