United Kingdom · Question · Written question
UIN 16354
Universal Credit: Complaints
Introduced
6 July 2026
Last action
14 July 2026 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
14 July 2026
Summary
To ask the Secretary of State for Work and Pensions, what the average waiting time was for complaints submitted to the Independent Case Examiner on Universal Credit in the latest period for which data is available.
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
6 July 2026
Written question
To ask the Secretary of State for Work and Pensions, what the average waiting time was for complaints submitted to the Independent Case Examiner on Universal Credit in the latest period for which data is available.
Source: Commons
14 July 2026
Answer
As of 30 June 2026, Universal Credit cases being investigated by the Independent Case Examiner’s (ICE) office had waited an average of 28 weeks from receipt to the start of the investigation.
Source: Written answer
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Sponsors
- · Department for Work and Pensions · Answering body
Related records
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Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2026-07-06/16354
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1924637
- uk · wq-1924637 · source updated 14 July 2026