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United Kingdom · Question · Written question

UIN 1667

Universal Credit

answeredUnited Kingdom· UK Parliament· EN

Introduced

9 January 2020

Last action

14 January 2020 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

14 January 2020

Summary

To ask the Secretary of State for Work and Pensions, what recent assessment her Department has made of the effectiveness of Universal Support in helping people who are not digitally literate to make an online claim for universal credit; and if she will ma

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Timeline

  1. 9 January 2020

    Written question

    To ask the Secretary of State for Work and Pensions, what recent assessment her Department has made of the effectiveness of Universal Support in helping people who are not digitally literate to make an online claim for universal credit; and if she will ma

    Source: Commons

  2. 14 January 2020

    Answer

    The Department offers comprehensive support for claimants to use our digital service, but we recognise there will be occasions when people are unable to make and/or maintain their Universal Credit claim online, and so telephone and face to face support is...

    Source: Written answer

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