United Kingdom · Question · Written question
UIN 169777
Aviation: Complaints
Introduced
3 September 2018
Last action
11 September 2018 · Answer
Status
Answered
Sponsors
—
Subjects
Aviation
Source updated
11 September 2018
Summary
To ask the Secretary of State for Transport, whether his Department collects information from alternative dispute resolutions in respect of complaints about compensation and assistance to passengers in the event of cancellation of flights.
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Timeline
3 September 2018
Written question
To ask the Secretary of State for Transport, whether his Department collects information from alternative dispute resolutions in respect of complaints about compensation and assistance to passengers in the event of cancellation of flights.
Source: Commons
11 September 2018
Answer
Compensation claims are handled directly by the individual airlines, rather than by the Department. The relevant EU Regulation 261/2004 establishes that it is the operating air carrier that is liable, and as a result the Department for Transport does not ...
Source: Written answer
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Sponsors
- · Department for Transport · Answering body
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Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2018-09-03/169777
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/963988
- uk · wq-963988 · source updated 11 September 2018