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United Kingdom · Question · Written question

UIN 1732

Independent Case Examiner

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

9 January 2020

Last action

14 January 2020 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

14 January 2020

Summary

To ask the Secretary of State for Work and Pensions, how many complaints regarding quality of service were received by the Independent Case Examiner in 2018-19; and how many of those complaints related to delays in commencing or completing an investigatio

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Timeline

  1. 9 January 2020

    Written question

    To ask the Secretary of State for Work and Pensions, how many complaints regarding quality of service were received by the Independent Case Examiner in 2018-19; and how many of those complaints related to delays in commencing or completing an investigatio

    Source: Commons

  2. 14 January 2020

    Answer

    During the 2018/19 reporting year the Independent Case Examiner’s Office received 418 complaints about the service it provided; of which 289 concerned delays in commencing or completing an investigation (of those 164 took the form of a standard letter, fr...

    Source: Written answer

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