United Kingdom · Question · Written question
UIN 174468
Office of the Public Guardian: Telephone Services
Introduced
27 March 2023
Last action
3 April 2023 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
3 April 2023
Summary
To ask the Secretary of State for Justice, what his Department's current average call wait times are for individual members of the public contacting the Office of the Public Guardian.
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
27 March 2023
Written question
To ask the Secretary of State for Justice, what his Department's current average call wait times are for individual members of the public contacting the Office of the Public Guardian.
Source: Commons
3 April 2023
Answer
The current average call wait time is 22 minutes and 18 seconds. This figure is for calls received during the week of 20th to 24th March 2023. The Office of the Public Guardian (OPG) has taken a number of steps to improve call wait times. Additional staff...
Source: Written answer
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Sponsors
- · Ministry of Justice · Answering body
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Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2023-03-27/174468
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1607709
- uk · wq-1607709 · source updated 3 April 2023