United Kingdom · Question · Written question
UIN 174469
Office of the Public Guardian: Telephone Services
Introduced
27 March 2023
Last action
31 March 2023 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
31 March 2023
Summary
To ask the Secretary of State for Justice, what steps his Department is taking to reduce average call wait times for people contacting the Office of the Public Guardian.
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
27 March 2023
Written question
To ask the Secretary of State for Justice, what steps his Department is taking to reduce average call wait times for people contacting the Office of the Public Guardian.
Source: Commons
31 March 2023
Answer
The Office of the Public Guardian (OPG) is currently receiving a high volume of calls and is committed to reducing the average call waiting times that customers experience. To improve call waiting times, OPG is recruiting additional staff and has improved...
Source: Written answer
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Sponsors
- · Ministry of Justice · Answering body
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Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2023-03-27/174469
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1607710
- uk · wq-1607710 · source updated 31 March 2023