Jobcentres and Universal Credit: Telephone Services

Summary

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 2 December 2024 to Question 15704 on Jobcentres and Universal Credit: Telephone Services, how many calls were translated by language code since 2021; and what the cost was of t

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Timeline

1. 4 December 2024

   Written question

   To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 2 December 2024 to Question 15704 on Jobcentres and Universal Credit: Telephone Services, how many calls were translated by language code since 2021; and what the cost was of t

   Source: Commons

2. 10 December 2024

   Answer

   Following consultation with the supplier, we consider that the release of the information requested would prejudice commercial interests.

   Source: Written answer

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Sponsors

• · Department for Work and Pensions · Answering body

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