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United Kingdom · Question · Written question

UIN 180554

Revenue and Customs: Complaints

answeredUnited Kingdom· UK Parliament· EN

Introduced

14 April 2023

Last action

24 April 2023 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

24 April 2023

Official sourceShare

Summary

To ask the Chancellor of the Exchequer, how many complaints were (a) received and (b) resolved by HMRC in each month of each of the last five years.

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Timeline

  1. 14 April 2023

    Written question

    To ask the Chancellor of the Exchequer, how many complaints were (a) received and (b) resolved by HMRC in each month of each of the last five years.

    Source: Commons

  2. 24 April 2023

    Answer

    Monthly performance data is published on GOV.UK. Volumes of complaints received, and outcomes can be viewed in the supporting data tables. https://www.gov.uk/government/collections/hmrc-monthly-performance-reports The average time taken to resolve complai...

    Source: Written answer

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