United Kingdom · Question · Written question
UIN 18147
Department for Work and Pensions: Internet
Original
Introduced
13 July 2026
Last action
20 July 2026 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
20 July 2026
Summary
To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential merits of expanding online chat facilities as a means for pensioners to raise pension-related queries with the DWP.
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
13 July 2026
Written question
To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential merits of expanding online chat facilities as a means for pensioners to raise pension-related queries with the DWP.
Source: Commons
20 July 2026
Answer
DWP continually reviews how customers access its services and is committed to providing a range of communication channels that meet differing customer needs and preferences.
Source: Written answer
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Sponsors
- · Department for Work and Pensions · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2026-07-13/18147
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1926835
- uk · wq-1926835 · source updated 20 July 2026