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United Kingdom · Question · Written question

UIN 18286

Taxation: Digital Technology

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

13 July 2026

Last action

16 July 2026 · Answer

Status

Answered

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Subjects

Taxation

Source updated

16 July 2026

Taxation

Summary

To ask the Chancellor of the Exchequer, what steps HM Revenue and Customs is taking to ensure that people unable to use digital services can continue to manage tax affairs by telephone, post and face-to-face support.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 13 July 2026

    Written question

    To ask the Chancellor of the Exchequer, what steps HM Revenue and Customs is taking to ensure that people unable to use digital services can continue to manage tax affairs by telephone, post and face-to-face support.

    Source: Commons

  2. 16 July 2026

    Answer

    Improving day-to-day performance is a key priority for HMRC. HMRC is not able to provide the average time taken to respond to written correspondence from individual taxpayers in the last year as providing this information would exceed the cost threshold f...

    Source: Written answer

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Sources

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