Consumers: Protection

Summary

To ask the Secretary of State for Business and Trade, what assessment her Department has made of the adequacy of (a) consumer rights and (b) support available to consumers who purchase goods and services from a company that becomes insolvent.

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Timeline

1. 10 May 2023

   Written question

   To ask the Secretary of State for Business and Trade, what assessment her Department has made of the adequacy of (a) consumer rights and (b) support available to consumers who purchase goods and services from a company that becomes insolvent.

   Source: Commons

2. 22 May 2023

   Answer

   In 2014 the Government asked the Law Commission to examine the protections for consumers in insolvency situations who have prepaid for goods and services. Its report was published in 2016 and found that the combination of existing law and chargeback rules...

   Source: Written answer

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• · Department for Business and Trade · Answering body

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