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United Kingdom · Question · Written question

UIN 186419

NHS: Complaints

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

23 May 2023

Last action

25 May 2023 · Answer

Status

Answered

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Discovery layer

Source updated

25 May 2023

Summary

To ask the Secretary of State for Health and Social Care, if he will make an assessment of the reasons for the level of NHS complaints that are referred to the Parliamentary and Health Service Ombudsman.

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Timeline

  1. 23 May 2023

    Written question

    To ask the Secretary of State for Health and Social Care, if he will make an assessment of the reasons for the level of NHS complaints that are referred to the Parliamentary and Health Service Ombudsman.

    Source: Commons

  2. 25 May 2023

    Answer

    The referral of National Health Service complaints to the Parliamentary and Health Service Ombudsman occurs when a complainant in the NHS remains unhappy at the conclusion of the initial complaints process, for example, in an NHS trust or general practiti...

    Source: Written answer

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