United Kingdom · Question · Written question
UIN 18875
Avanti West Coast: Standards
Original
Introduced
15 March 2024
Last action
20 March 2024 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
20 March 2024
Summary
To ask the Secretary of State for Transport, whether his Department is taking steps with Avanti West Coast to improve the standard of customer service provided by that company.
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
15 March 2024
Written question
To ask the Secretary of State for Transport, whether his Department is taking steps with Avanti West Coast to improve the standard of customer service provided by that company.
Source: Commons
20 March 2024
Answer
The Department meets with Avanti West Coast regularly to discuss its performance, across all areas including Customer Experience, and where improvement is required. Over the next few months Avanti West Coast is working to introduce a brand-new fleet of el...
Source: Written answer
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Sponsors
- · Department for Transport · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2024-03-15/18875
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1696437
- uk · wq-1696437 · source updated 20 March 2024