Water Companies: Repairs and Maintenance

Summary

To ask the Secretary of State for Environment, Food and Rural Affairs, what steps she is taking to ensure that water companies communicate effectively with consumers during maintenance work projects.

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Timeline

1. 15 July 2026

   Written question

   To ask the Secretary of State for Environment, Food and Rural Affairs, what steps she is taking to ensure that water companies communicate effectively with consumers during maintenance work projects.

   Source: Commons

2. 2 September 2026

   Answer

   The Guaranteed Standards Scheme (GSS) requires companies to provide at least 48 hours' notice for planned supply disruptions lasting longer than four hours. Last year this Government doubled or more the financial penalties companies must pay to affected c...

   Source: Written answer

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• · Department for Environment, Food and Rural Affairs · Answering body

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