United Kingdom · Question · Written question
UIN 195085
Revenue and Customs: Telephone Services
Introduced
19 July 2023
Last action
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Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
6 September 2023
Summary
To ask the Chancellor of the Exchequer, what steps HM Revenue and Customs takes to project the volume of calls to its call centres; what the average wait time was for callers to HM Revenue and Customs in June 2023; how any staff are scheduled to answer ca
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