United Kingdom · Question · Written question
UIN 201234
Universal Credit: Deductions
Original
Introduced
13 October 2023
Last action
23 October 2023 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
23 October 2023
Summary
To ask the Secretary of State for Work and Pensions, what recent assessment he has made of the effectiveness of (a) oral and (b) written communication with Universal Credit claimants at explaining how to request a lower rate of deductions from Universal C
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Timeline
13 October 2023
Written question
To ask the Secretary of State for Work and Pensions, what recent assessment he has made of the effectiveness of (a) oral and (b) written communication with Universal Credit claimants at explaining how to request a lower rate of deductions from Universal C
Source: Commons
23 October 2023
Answer
We are regularly reviewing and improving the UC service and have recently updated our overpayment notifications to more clearly explain how to get in touch if deductions are too much.In addition, there are standing messages available in the Universal Cred...
Source: Written answer
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Sponsors
- · Department for Work and Pensions · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2023-10-13/201234
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1663380
- uk · wq-1663380 · source updated 23 October 2023