United Kingdom · Question · Written question
UIN 20639
Electronic Government
Introduced
26 March 2024
Last action
15 April 2024 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
15 April 2024
Summary
To ask the Minister for the Cabinet Office, how many people have contacted the gov.uk One Login customer support centre (a) by phone and (b) via the online contact form in the 2023-24 financial year.
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
26 March 2024
Written question
To ask the Minister for the Cabinet Office, how many people have contacted the gov.uk One Login customer support centre (a) by phone and (b) via the online contact form in the 2023-24 financial year.
Source: Commons
15 April 2024
Answer
The GOV.UK One Login customer support centre went live on 31 October 2023. Between that date and 25 March 2024 (inclusive), it has handled a total of 21,623 support calls and managed 12,585 support requests via online forms and emails. From 16 April 2024,...
Source: Written answer
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Sponsors
- · Cabinet Office · Answering body
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Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2024-03-26/20639
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1699043
- uk · wq-1699043 · source updated 15 April 2024