United Kingdom · Question · Written question
UIN 208037
Defence Infrastructure Organisation
Introduced
3 September 2014
Last action
10 September 2014 · Answer
Status
Answered
Sponsors
—
Subjects
Defence
Source updated
10 September 2014
Summary
To ask the Secretary of State for Defence, whether the contract for the strategic business partnership between the Defence Infrastructure Organisation and Capita contains conditions on customer facing service and expected response times to enquiries.
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Timeline
3 September 2014
Written question
To ask the Secretary of State for Defence, whether the contract for the strategic business partnership between the Defence Infrastructure Organisation and Capita contains conditions on customer facing service and expected response times to enquiries.
Source: Commons
10 September 2014
Answer
The Strategic Business Partner Contract has obligations to manage all the services managed by the Defence Infrastructure Organisation including the service delivery contracts. These contracts include customer service and response times. The Strategic Busi...
Source: Written answer
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Sponsors
- · Ministry of Defence · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2014-09-03/208037
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/90454
- uk · wq-90454 · source updated 10 September 2014