United Kingdom · Question · Written question
UIN 21114
UK Visas and Immigration: Telephone Services
Introduced
20 June 2022
Last action
23 June 2022 · Answer
Status
Answered
Sponsors
—
Subjects
Immigration
Source updated
23 June 2022
Summary
To ask the Secretary of State for the Home Department, for what reason the UKVI MP Urgent Inquiries line closed at least 20 minutes early on 17 June 2022.
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
20 June 2022
Written question
To ask the Secretary of State for the Home Department, for what reason the UKVI MP Urgent Inquiries line closed at least 20 minutes early on 17 June 2022.
Source: Commons
23 June 2022
Answer
Due to an unexpected spike in calls a large queue of callers built. To ensure those in the queue were able to speak with an agent before 5pm the line closed to NEW callers at 3.15pm (45 minutes earlier than normal). Agents continued to assist queued calle...
Source: Written answer
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Sponsors
- · Home Office · Answering body
Related records
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2022-06-20/21114
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1471655
- uk · wq-1471655 · source updated 23 June 2022