United Kingdom · Question · Written question
UIN 22065
NHS: Complaints
Introduced
16 April 2024
Last action
19 April 2024 · Answer
Status
Answered
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Subjects
Discovery layer
Source updated
19 April 2024
Summary
To ask the Secretary of State for Health and Social Care, what steps she is taking to improve NHS England's handling of complaints made by (a) staff, (b) patients and (c) carers.
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Timeline
16 April 2024
Written question
To ask the Secretary of State for Health and Social Care, what steps she is taking to improve NHS England's handling of complaints made by (a) staff, (b) patients and (c) carers.
Source: Commons
19 April 2024
Answer
On complaints made by patients and carers, we have worked closely with the Parliamentary and Health Service Ombudsman on their work to develop the NHS Complaint Standards. These standards set out how National Health Service organisations that handle NHS c...
Source: Written answer
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- · Department of Health and Social Care · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2024-04-16/22065
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1701436
- uk · wq-1701436 · source updated 19 April 2024