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United Kingdom · Question · Written question

UIN 24933

Department for Work and Pensions: Translation Services

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

20 January 2025

Last action

6 February 2025 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

6 February 2025

Summary

To ask the Secretary of State for Work and Pensions, how many calls to her Department were translated in each month since January 2021 for which data is available by language code; and what the cost of that translation was.

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Timeline

  1. 20 January 2025

    Written question

    To ask the Secretary of State for Work and Pensions, how many calls to her Department were translated in each month since January 2021 for which data is available by language code; and what the cost of that translation was.

    Source: Commons

  2. 6 February 2025

    Answer

    The Contract value for the 3-year term (9th May 2022 - 8th May 2025) is £23.1m which is inclusive of all calls and face to face services. This includes interpretation translation, British Sign Language, video remote services and staff support (internal Br...

    Source: Written answer

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