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United Kingdom · Question · Written question

UIN 250

Personal Independence Payment: Hearing Impaired

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

7 November 2023

Last action

13 November 2023 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

13 November 2023

Summary

To ask the Secretary of State for Work and Pensions, what communication channels are in place for deaf individuals to contact his department about Personal Independence Payments.

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Timeline

  1. 7 November 2023

    Written question

    To ask the Secretary of State for Work and Pensions, what communication channels are in place for deaf individuals to contact his department about Personal Independence Payments.

    Source: Commons

  2. 13 November 2023

    Answer

    People who are deaf or hearing impaired can use two ‘real-time’ communication channels to contact DWP to enquire about PIP. They can use Video Relay Service, a third-party text and talk solution. Alternatively, they can use Relay UK, a text relay service ...

    Source: Written answer

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