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United Kingdom · Question · Written question

UIN 28377

Social Security Benefits: Telephone Services

answeredUnited Kingdom· UK Parliament· EN

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3 February 2025

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Answered

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Discovery layer

Source updated

11 February 2025

Summary

To ask the Secretary of State for Work and Pensions, how many calls to the Disability Service Centre helpline (a) were not answered, (b) involved the caller being on hold for more than 10 minutes and (c) were terminated by the Disability Service Centre fo

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