United Kingdom · Question · Written question
UIN 28501
Broadband and Mobile Phones: Standards
Original
Introduced
30 June 2022
Last action
11 July 2022 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
11 July 2022
Summary
To ask the Secretary of State for Digital, Culture, Media and Sport, what assessment he has made of the effectiveness of Ofcom in improving customer service standards in the mobile and broadband sector.
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Timeline
30 June 2022
Written question
To ask the Secretary of State for Digital, Culture, Media and Sport, what assessment he has made of the effectiveness of Ofcom in improving customer service standards in the mobile and broadband sector.
Source: Commons
11 July 2022
Answer
Ofcom has industry rules in place which are designed to protect consumers - specifically around complaints processes and customer access to alternative dispute resolution procedures. In June 2019, major broadband and mobile providers signed up to Ofcom’s ...
Source: Written answer
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- · Department for Digital, Culture, Media and Sport · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2022-06-30/28501
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1485095
- uk · wq-1485095 · source updated 11 July 2022